New accounts
Getting started with your cigar program
Everything a new account asks us in the first month, in four short guides. Read them in order and you will be set up, priced and selling.
Start here
Four short guides for your new cigar program
Start with the first one before you load your humidor. The rest take about five minutes each.
- Do this first How to set up your humidor A new humidor has to be seasoned before any cigars go in, or it dries them out. It takes about a week of mostly waiting, so start the day it arrives. Read the guide (6 min)
- Before you put them out How to price your cigars The simple rule is to double what you paid. This shows the math per cigar, and when a bar, restaurant or hotel should charge more. Read the guide (5 min)
- Your first week How to write a cigar menu Most people will not ask what a cigar costs. A one-page menu or a tag on every box does the selling for you. Read the guide (5 min)
- Keep for later What to do if a box sells slowly Five easy ways to get it moving, and how our no-risk exchange swaps it for something that will sell if it still does not. Read the guide (4 min)
Still stuck on something? Get in touch and a real person will help.