Distributors ship cigars. MDC concierges them.
Six reasons retailers and venues switch to MDC. The one that matters most: every account is built like a program, not a catalog order.
No-Risk Exchange Program
If cigars don't sell, we take them back. No questions, no restocking fees, no fine print. This single policy eliminates the #1 reason retailers avoid stocking cigars - the fear of dead inventory.
See how the exchange worksTrue Wholesale Pricing
We don't mark up and call it "wholesale." Our volume relationships with manufacturers let us quote real distributor pricing. If someone quotes lower, send it - we'll either match it or show you why the quote isn't legitimate.
Staff Training Included
Your staff doesn't need to be cigar experts - we'll make them cigar-competent. Our education program covers recommending, cutting, storing, and upselling cigars. Included with every account, not a premium add-on.
Custom Inventory, Not a Generic Catalog
Most distributors push whatever's easiest for them to move. We build an inventory mix specifically for your clientele - casino high-roller, golf weekend, upscale steakhouse, liquor walk-in. The stock matches the customer.
Expert Curation, Not a Catalog Dump
Most distributors push whatever's easy to ship. We build a 30–60 SKU rotation tuned to your floor by someone who's done it for 14 years - the brands that actually sell through, in the right depth, paired with margin math that works.
How curation worksWe're Not a Portal
You work with a person. You call, we pick up. You email, we respond same-day. For national clients, we come on-site. The cigar industry runs on relationships - we treat every account like one.
Side-by-side against the catalog houses.
What the catalog houses ship vs. what a program actually delivers.
No-Risk Exchange (return what doesn't sell)
MDC takes back unsold inventory at full wholesale credit, no restocking fee, no argument. Industry-standard is final-sale.
- MDC Yes
- Everyone else No
Staff training included
90-minute structured program, included with every account. Competitors charge extra or don't offer it.
- MDC Yes
- Everyone else No
Custom inventory curation
A 30-60 SKU rotation tuned to your floor, clientele, and margins. Not a catalog dump.
- MDC Yes
- Everyone else Partial
Named concierge rep
One senior rep owns your account across every property. No rotating account managers.
- MDC Yes
- Everyone else No
48-hour custom proposal
Custom inventory proposal inside 48 hours of the discovery call.
- MDC Yes
- Everyone else Partial
Pricing visible without login
Access to a real proposal without a multi-page gated application.
- MDC Partial
- Everyone else No
Monthly account cap (allocation discipline)
Only 4 new accounts per month - protects allocation depth for existing partners.
- MDC Yes
- Everyone else No
Serves B2B only (no retail split)
No conflict of interest - we're not also selling direct-to-consumer against you.
- MDC Yes
- Everyone else Partial
Named client footprint (Four Seasons, Broadmoor, Caesars)
Trust signal that matches the ICP. Not "references available on request."
- MDC Yes
- Everyone else No
Honest qualification ("we'll tell you if it's not a fit")
We turn down accounts that aren't right. Competitors take anyone with a check.
- MDC Yes
- Everyone else No
If you're distributor-shopping, start here.
“Most wholesale cigar distributors are volume brokers with a price list. We're a cigar program you can call. The difference is 14 years of saying no to accounts that don't match how we work - and yes to the ones that do.”
Lounges, casinos, hotels, golf clubs, steakhouses - built program by program.
Some of the Brands That Made the Switch
-
Washington, DC -
Rancho Mirage, CA -
Shelbyville, IN -
Hotel · Denver, CO -
Historic Resort -
Hotels & Resorts -
Casino & Resort Group -
Nationwide Properties -
Cigar Lounge · Manhattan, NY -
Crofton, MD -
Casino · Indiana -
Destin, FL -
Indiana -
Cigar Shop · Knoxville, TN -
Golf Course · Thornton, CO -
Carrabelle, FL -
Greenwood Village, CO -
Cigar Lounge · Springboro, OH -
Bethlehem, PA -
Hobbs, NM - Washington, DC
- Rancho Mirage, CA
- Shelbyville, IN
- Hotel · Denver, CO
- Historic Resort
- Hotels & Resorts
- Casino & Resort Group
- Nationwide Properties
- Cigar Lounge · Manhattan, NY
- Crofton, MD
- Casino · Indiana
- Destin, FL
- Indiana
- Cigar Shop · Knoxville, TN
- Golf Course · Thornton, CO
- Carrabelle, FL
- Greenwood Village, CO
- Cigar Lounge · Springboro, OH
- Bethlehem, PA
- Hobbs, NM
And hundreds of independent retailers, casinos, restaurants & clubs nationwide.
Six reasons to switch. One call to start.
Book 15 minutes with an MDC rep. We'll look at what your current distributor is (or isn't) delivering, what a real cigar program could contribute to your floor, and whether MDC is actually the right fit. If we're not, we'll tell you who is.
Every quarter your program sits with the wrong distributor is another quarter of dead inventory, missed allocation, and a staff that can't sell what's in the humidor. The switch pays for itself inside one sell-through cycle.
P.S. We listen to what your floor is doing, we tell you straight whether MDC is the right partner, and we move on either way. That's been the rule since 2012.